Ms. Raj Hayer
Born in England in 1975, I immigrated with my family to Canada in 1990. After extensive corporate work across Canada, I finally returned to Europe three years ago. My main passions are around leadership, motivation and career coaching for individuals, as well as cultivating employee engagement in corporations.
The Motive Structure Analysis (MSA) is used to understand intrinsic motivators for an individual; it goes beyond personality tests such as MBTI and EQi, to help you build a tangible action plan & pursue a fulfilling career. Total cost for MSA and 2 hours of coaching is: €480
For the individual - By understanding what motivates you and what gives you energy, you take control of your life and your career immediately, to eliminate stress, create successful relationships, and create true work and life balance
For the leader - Effective and inspirational leadership engages employees, creating efficient and innovative teams to deliver a positive customer experience, enhancing corporate culture and driving success.
Mentoring and career coaching have spanned my 26 year corporate career. Focusing on content for CV and LinkedIn, interview coaching, career matching and mapping, as well as motivational coaching.
Cultivating strong, authentic relationships is my passion; this skill has enabled me to deliver outstanding award winning results, and to lead with professional excellence in corporations. My roles have encompassed strategic planning, change management, IT implementation, and business operations.
Relationship Management and Communications: 15+ years leading high-performing, cross-functional teams, building strong relationships with internal partners, external advisors, and vendors; extensive presentations to executives, influencing engagement to drive sustainable business growth.
Project and Program Management: PMP certified; led IT projects, working to ensure technical design meet business requirements; Six Sigma Green Belt certified; initiated process improvement projects.
Change Management and CRM Strategy: Focus on customer acquisition and customer retention; improving marketing effectiveness and brand recognition; increasing NPS, and building consistent customer experience across all product lines and all points of contact.
MSA Certification, MSA Profil GmbH
Global Executive MBA from HSG, University of St. Gallen, Switzerland
MBA from Rotman School of Management, University of Toronto, Canada
Bachelor of Commerce in Entrepreneurial Management from Royal Roads University (RRU)
Certifications: Project Management Professional, PMI